Wednesday, August 09, 2006

You Have a leak???

Did I mention my Craftsman mower was part of a recall? Some of you may have remembered our joy with Sears in trying to purchase afore mentioned mower.
Anyways, it seems that the gas tank on this model had a bad habit of spilling fuel onto the engine. Not a good thing.

Of course it was going take 2 weeks to get someone out to replace the faulty tank. Ford Pintos kept coming to mind. The man at
1-800-searssucks
explained I should not attempt to use my mower. Ya think!!!

So 2 weeks passed and Mr. Service guy shows up. He replaces the tank and explains to me all the while that Craftsman is still the best mower made. I point out that Husqvarna now makes the Craftsman. “Ok” he admits, but points out that it is still better then the mowers Lowes sells.

Of course it is…

After replacing the tank he asks if there is anything else he can help with? I suggest getting on the mower and backing up.
He jumps in the seat and throws it in reverse: the mower crawls backwards at about the speed of an accountant having a good time. Very, very slowly and with no sense of picking up the pace.

He asks me if I knew my mower couldn’t back up? I indicate it might be why I suggested he try it.

A turn of a wrench and an adjustment to the tranny we are in business, till he notices the pin holding on the discharge is missing. He walks to his service truck and gets a replacement pin. He then begins to mumble about how quality has gone down since K-Mart bought them. He laments about the sales people being fools and so on. I offer him a beer.

After sharing more of his thoughts about buyouts and cutting budgets I begin to see how so much of this is one big circle….

And we wonder why 50% of Americana’s still believe that Iraq had WMD’s



Sometimes getting by all the slogans and PR hype lies the real truth and sometimes a beer makes that pill easier to swallow.

Oh, the mower died again this morning and I am in negotiations with the local Sears store to take it back. Wish me luck

1 comment:

  1. Anonymous5:17 PM

    Just remember that the grass is always greener on the other side of the fence, but it is taller on yours

    ReplyDelete